What makes a good corporate trainer?

Knowing a subject well is not enough. Good trainers help people practise, reflect and apply what they learn.

Many organisations ask their best technical people to become trainers. They know the subject, but their sessions turn into long presentations. Participants nod, take notes and change very little.

A good trainer does more than explain. They design experiences that help people learn and use new skills.

Five skills good trainers share

A good trainer does more than explain.

Facilitation is a skill

Running a discussion, handling a difficult participant or bringing quiet people in are skills that improve with practice and feedback. They are rarely taught to subject experts, which is why Train the Trainer programmes exist.

Content still matters

Credibility comes from knowing the subject and understanding the participants' work. The best trainers combine expertise with real examples from the sector they are training in.

How to develop your trainers

Give new trainers a short programme on facilitation and learning design, then let them co-deliver with an experienced trainer. Observe, give feedback and repeat. Within a few sessions, most trainers improve noticeably.

Five skills good trainers share

Key points

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